Players and their parents should contact their Coach or Club Director for information about their club and team(s). It is the Club Director’s responsibility to provide you with all the required and necessary information. However, if a player or parent cannot receive appropriate information from the Club Director or Coach, the information can be found on the Keystone Region website. If a parent needs to contact the Keystone Region, please do so via email and include as much detail as possible.
The Keystone Region is willing to investigate complaints that are lodged against various personnel such as club directors, coaches, officials, tournament directors, KRVA staff, or parents, but only if a complaint falls under the jurisdiction of the Keystone Region. If a complaint does not fall under the Keystone Region’s jurisdiction, the Region cannot act against the person because the Keystone Region does not have the authority to govern the acts that brought on the complaint. To file a complaint, please view the information below.
Examples of Jurisdiction
| SITUATION | WHO HAS JURISDICTION |
|---|---|
| Player is not receiving enough playing time | Coach or Club Director |
| Parents charged too much money by the club | Club Director |
| The team enters tournament requiring travel | Coach or Club Director |
| Poor Officiating or incompetent Tournament Director | KRVA |
| Falsifying age identification. | KRVA |
| Violation of KRVA Policies | KRVA |
| Inappropriate behavior toward a minor | KRVA and Club Director |
| Illegal Rosters | KRVA and Club Director |
| A coach who is found cheating | KRVA and Club Director |
| Abusive coaching | KRVA and Club Director |
Complaints should be reported to the KRVA Commissioner via the complaint form. The commissioner may request further information before researching the complaint and taking appropriate action. All information will remain confidential.
If it is unclear whether the complaint should be filed with the Keystone Region or the club director, email the KRVA Commissioner ([email protected]) to determine who has the appropriate jurisdiction.